Company Policy

Corporate Accounts - A Company Account may be established after completing a credit application. We do request a credit card for the first order, however, and will keep the number on file. Invoices go out the day after the order is placed. If payment is not received within 15 business days, the amount will be placed on the credit card.

 

Any Bill PAST DUE BY 60 DAYS or more will incur a $25 late fee.

Basket Orders Placed For Local Delivery by 11:00 a.m. will be delivered the same day. Any orders placed after 11:00 a.m. will be delivered the next business day, unless otherwise requested; i.e. future date is arranged. Fruit Baskets require next day delivery and are for local delivery only.

Residential Deliveries will be made Monday through Friday between 8:00 a.m. and 7:00 p.m. Deliveries start at $7.00. This fee covers most of the greater area. Outlying areas may incur a $12.00 delivery fee. Rush deliveries are $15.00. Residential Deliveries made when no one is available to receive the delivery will be left with a neighbor if possible and a door tag will be left with notification of delivery and location.

Re-delivery Attempts - or re-routed deliveries to corrected addresses: When no one is available to receive packages, a second delivery attempt will be made. You will be charged accordingly. In addition, you will also be charged if the second delivery attempt is due to an incorrect address.

Commercial Deliveries will be made Monday through Friday between 8:00 am. And 5:00 p.m. Our courier service guarantees delivery by the close of the business day. Fees are the same as the residential fees outlined above.

Special timed deliveries will be quoted upon request.

Pick up orders must be picked up at the time agreed upon when the order is placed. Orders that are not picked up within 3 days of scheduled pick up time will be delivered via our courier service at the customers expense and will be billed accordingly.

UPS and Federal Express Service are available upon request. Most parcels range from $7.95 to $12.50 for regular ground service. All other requests for 3 Day Select, 2nd Day Air and Next Day Air, will be quoted upon request. Our orders are shipped regular ground service unless otherwise requested. Penalty fees for incorrect addresses will be charged.